Your visit

If you have an appointment with one of our ophthalmologists, you can check in at the desk. In most cases, the optometrist carries out a preliminary examination. Then an ophthalmologist (in training) will examine you.

Your attending physician
We strive to ensure that you always meet with the same ophthalmologist. However, this is not always feasible. Our specialists work in the outpatients' clinic and in the regular clinic. And medical interns work for different departments during their training. As a result, you may meet with a different specialist during the course of your treatment.

Waiting time
Our consulting hours are by appointment. We do not know how many tests each patient will need in advance. Appointments may run long. Please keep in mind that you may have to wait a while before it is your turn.

FIRST VISIT

Where can you check in?
Is it your first appointment at Radboudumc? Then please register at the central registration desk near the main entrance before your appointment. You will be registered as a patient there. Then you can come to our department.

What to bring?
Certificate of insurance
Usually, the hospital sends the invoice directly to your health insurer. Are you not or insufficiently insured for treatment? Then the bill will be sent to you at home. You will have to pay before treatment can begin.
 
Identity card
Identification at hospitals is mandatory. You can identify yourself with your passport, driver's license or identity card.

Eye drops
For the examination of the internal eye, the ophthalmologist uses pupil-broadening drops. The exposure time of the drops is 20 to 30 minutes. Because of the eye drops, your vision is blurred for several hours. You can therefore not drive a car yourself. Make sure someone can drive you.

FOLLOW-UP APPOINTMENT

What to bring?

You only have to bring your appointment card with you.

Check in
You can check in at the reception desk or via the barcode scanner. The barcode scanner can be found on the right-hand side of the reception. The scanner will explain what you have to do.

Have your details changed?
Has anything changed in your personal data while being treated by us? For example, because you have moved house, you have a new general practitioner or you have a different insurance policy. If so, please inform us at the reception desk.

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